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Contact Us
We're here to help. Reach out and we'll get back to you within 24 hours.
Order Support
Have a question about your order? Email us your order number and we'll sort it out.
FAQ
Where does Dormix ship from?
We ship from our EU fulfilment centre. Most orders arrive within 5–8 business days.
Do you ship worldwide?
Yes — free worldwide shipping on all orders.
What if my item arrives damaged?
Email us within 48 hours with photos and we'll send a replacement immediately.
How do I use my discount code?
Enter your code in the "Discount code" field at checkout before completing your purchase.
Business Hours
Monday – Friday, 9:00 – 18:00 CET.